Terms & Conditions

These terms govern the relationship between Clayton Harvey Marketing ("we", "us", "our") and any client or prospective client ("you") who engages our services or uses this website. Please read them carefully. If you have any questions, just ask before we start work.

1. About us

Clayton Harvey Marketing is a sole-trader marketing consultancy operated by Lee Clayton-Harvey, based in the United Kingdom. You can reach us at [email protected] or 07743 803031.

2. Scope of services

The specific services, deliverables, timelines and fees for each engagement will be agreed in writing before work begins — typically via a proposal, statement of work or email confirmation. These terms apply to all such engagements unless we agree otherwise in writing.

3. Fees and payment

• Fees are as agreed in your proposal or statement of work.
• Invoices are due within 14 days of the invoice date unless otherwise agreed.
• We reserve the right to pause work on overdue accounts until payment is received.
• Late payments may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.
• All fees are exclusive of VAT where applicable.

4. Your responsibilities

To allow us to do our best work, you agree to:

• Provide accurate, complete and timely information, materials and feedback when requested.
• Ensure that any content, data or materials you supply to us do not infringe third-party rights.
• Nominate a point of contact with authority to approve work and make decisions.
• Respond to requests for approval or feedback within a reasonable timeframe (typically five working days).

Delays caused by late or incomplete information from your side may affect agreed timelines and are not our responsibility.

5. Intellectual property

Unless otherwise agreed in writing, ownership of all deliverables (strategies, copy, creative work, reports) transfers to you upon receipt of full payment. Until then, all work remains our intellectual property. We retain the right to reference the engagement in our own marketing (e.g. case studies, portfolio) unless you ask us not to in writing.

Any pre-existing materials, tools or methodologies we bring to an engagement remain our property at all times.

6. Confidentiality

We treat all client information as confidential. We will not share your business information, strategies or data with third parties without your consent, except where required by law. We expect the same in return — any proprietary methods, tools or materials we share with you should be kept confidential.

7. Limitation of liability

We will always do our best work, but marketing outcomes depend on many factors outside our control. We cannot guarantee specific results (sales figures, rankings, leads, etc.) and our liability for any claim arising from our services is limited to the fees paid for the specific piece of work in question.

We are not liable for any indirect, consequential or special losses, including loss of profit or business opportunity, even if we were aware such losses were possible.

Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

8. Cancellation and termination

• Either party may terminate an ongoing engagement by giving 30 days' written notice.
• You will be invoiced for all work completed up to the termination date.
• For project-based work, cancellation after work has begun may incur a cancellation fee to cover time already invested — this will be set out in your proposal.
• We reserve the right to terminate immediately if you breach these terms or behave in a way that makes the working relationship untenable.

9. Website use

The content on this website is provided for general information only. While we take care to keep it accurate and up to date, we make no warranties about its completeness or fitness for any particular purpose. We are not liable for any loss arising from reliance on information on this site.

You may not copy, reproduce or redistribute content from this website without our written permission.

10. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to these terms

We may update these terms from time to time. The version on this page always applies to new engagements from the date shown at the top. Existing engagements continue under the terms in place when they were agreed.

12. Questions

If anything here is unclear, please get in touch before we start work:

• Lee Clayton-Harvey
• Clayton Harvey Marketing
• [email protected]
• 07743 803031